Home  > Service | Contact > Help / FAQs 

 

How do I find my product? My wanted product is not shown. How do I find my local Cormoran retailer? Which advantages do I have as a member of the Cormoran Angler Community? How do I receive the latest catalogue of Cormoran? I have questions concerning the products of Cormoran. How do I get in contact with Cormoran? Are all new products of the catalogue also available online? I am new to fishing. How do I get information about angling in general and about special products?

How do I find my product?

Cormoran considers it very important that you find your wanted product or the selection of products easily and quickly. Depending on your knowledge of our products we offer you different possibilities to find a product. The following possibilities are at your disposal.

1. Searching a product with the navigation
Go to the area "Products" and choose on the left navigation your favourite group of specific products. With the help of different navigation points you have the possibility to go directly to a precise area or to choose from an overall area. Normally you get a lot information of the more specified areas. You find the background information in the navigation box in the middle under the point “Worth knowing about…”. This area should help you understanding the technical differences and the different uses of the articles.

2. Finding products with the product or the specified search
If you already know the range of Cormoran products or if you have a Cormoran catalogue, you can choose the product directly with the name or the number of the article. You can limit this information in the specified search with technical details.

3. Search for programs
With the help of the box “programs” in the right column you will be shown all products of a special program. The characteristic of this search is that you are able to see all articles trans-sectoral. It means you will receive the equipment that goes with your rod or reel.

4. Search for series
With the help of the box “series” in the right column you will be shown all products of a series which are known to you. This way of searching is useful when you are looking for a product of a series which you are already using or which you have already used.

5. Search for target fish
With the help of the box “target fish” in the right column you will be shown all Cormoran products which are suited for a special fish. Cormoran already did the preselection of these products for you.

To top of page

My wanted product is not shown.

When the product you wanted is not shown, it can have several reasons:

1. Pay attention to the correct spelling
Kindly pay a special attention to the correct spelling of the product or to the number of the article while searching. Searching a product needs correct entering. Typical mistakes are wrong placing of blanks or forgotten hyphens. If you do not remember the whole name of the product, just use the part of spelling which you remember.
Alternatively use another form of searching like the search for programs/ search for series or search for target fish to limit the range of products.

2. Your wanted product is not available anymore
If your wanted product is an older product, it is often more practical to use the search for programs or series to find the replacing product.

3. Use the specified search
We are offering you the possibility to combine several criteria in the specified search, for showing you a reduced shortlist in which you can find your wanted product.

To top of page

How do I find my local Cormoran retailer?

Your first contact person for Cormoran products is your retailer. You will find your local retailer in the area “Service & Contact” under the point of navigation “search for retailer”.
In case of repairing your product, you should first turn to your Cormoran retailer for help.
If you have questions or complaints which you would like to address directly to Cormoran, please use the contact form in “Service & Contact”.

To top of page

Which advantages do I have as a member of the Cormoran Angler Community?

As a registered member of the Angler-Community you can send your personal news, articles and pictures to our online editor for publishing on this site. As a registered community member you also get exclusive access to downloads and information which we have reserved especially for our Angler Community.
Just click on the left hand button “registration”. The membership is free and non-binding.

To top of page

How do I receive the latest catalogue of Cormoran?

Basically you do not need a catalogue, because you can find the newest and broadest overview of products on this website. However if you need a catalogue from Cormoran, kindly contact your Cormoran retailer.
You will find your local retailer in the area “Service & Contact” under the point of navigation “search for retailer”.
If your local retailer has not catalogues in stock, we will send you the catalogue for a sum of €3.00 in stamps. Please do not forget to let us have your address for sending you the catalogue.

To top of page

I have questions concerning the products of Cormoran. How do I get in contact with Cormoran?

Your first contact person for Cormoran products is your local retailer. You will find your local retailer in the area “Service & Contact” under the point of navigation “search of retailer”.
In case of repairing your product, you should first turn to your Cormoran retailer for help.
If you have questions or complaints which you would like to address directly to Cormoran, please use the contact form in “Service & Contact”.

To top of page

Are all new products of the catalogue also available online?

Yes. The website presents all available products of Cormoran and is constantly updated.

To top of page

I am new to fishing. How do I get information about angling in general and about special products?

Especially beginners of the fishing sport will find on the Cormoran website a huge amount of information which will make the beginning of the sport and the choice of products a lot easier. As a freshman you should choose the way with the product navigation on the left side. Choose one of the general areas instead of the special areas. In every area you will find a point with “Worth knowing about…” which will give you a general introduction to the concerning products.

You should also have a look at the area Cormoran experience. There you find a lot of useful information concerning the fishing sport.

To top of page